Miami Grill User Story


  • June 18, 2018
  • /   Adot Labs
  • /   learningcenter
outside view of miami grill restaurant

Developed by the owners of Miami Subs and key equity partner, Armando Christian “Pitbull” Perez, South Florida-based Miami Grill is one of the hottest fast-casual restaurants to hit the market.  What started as a small sub shop in Key West, Florida almost thirty years ago has since grown to become “Miami's hottest franchise opportunity” with over twenty locations. Unlike most fast-casual concepts that specialize in one type of food, Miami Grill prides itself on offering a wide range of high-quality favorites, from cheesesteaks and burgers to wings and salads. Miami Grill and its “Everything Goes” concept embody the taste and vibe of South Beach.

          Unfortunately for Miami Grill owners and partners, the Florida-based restaurant chain was blind-sided by multiple lawsuits filed under the Americans with Disabilities Act due to their websites inaccessible content. Miami Grill’s high-flying success was abruptly halted by the legal nightmare that is accessibility litigation. After two separate lawsuits, which cost the business substantial time and money, Miami Grill CFO, Melanie Satisky, decided that something needed be done to address the issue of web accessibility. If Miami Grill executives wanted to avoid another web accessibility litigation, they needed a solution, and fast.

            Miami Grill chose Adot Pro to solve their accessibility problem because our fast and affordable software solutions make web accessibility remediation easier than ever before. Adot Pro, unlike other web accessibility solutions, goes past simple consultation by providing an immediate deterrent against further litigation through our accessibility remediation plan. The innovative Adot Pro solution, along with our friendly and experienced support team, makes us the #1 choice for protecting your site against future litigation and initiating the remediation process.

            After reaching out to Adot Pro, Miami Grill was given an accessible version of their site to host their business's most important information, including: Menus, Locations, Contact information, and even an "About" section. This easy-to-implement solution provided immediate protection for Miami Grill against further web accessibility litigation. The decision to implement Adot Pro not only saved Miami Grill from their legal nightmare, it also facilitated better customer relationships with visually-impared internet users, cultivated an improved brand image, and increased the restaurant’s market share by catering to the needs of differently abled patrons.


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